AiroTixx Privacy Policy

“Effective Date: November 2025”

At AiroTixx (“we,” “us,” or “our”), protecting your personal information is a fundamental commitment. This privacy policy explains how we collect, use, disclose, and safeguard your information when you access our website, mobile applications, or use our travel booking services within the United States.

Information We Collect

We collect personal information to provide you with high-quality travel services, ensure security, and comply with legal obligations. Types of information collected include:

• Personal Identification Details: Name, date of birth, contact address, email, phone number, and government-issued identification where necessary.
• Travel Information: Flight itineraries, passenger details, payment and billing information, loyalty program IDs, and booking history.
• Payment Details: Credit or debit card numbers, billing addresses, and transaction records processed securely through trusted payment gateways.
• Usage Data: Information on how you interact with our website or app including IP address, browser type, device identifiers, and cookies.
• Communication Records: Correspondence and customer service interactions with our team.

How We Use Your Information

Your information supports numerous operational and service functions, including:

• Processing and confirming travel bookings and payments.
• Providing customer support and assistance before, during, and after your travel.
• Sending important service updates, booking notifications, and travel alerts.
• Delivering marketing materials and promotional offers (with your consent where required).
• Complying with regulatory obligations including security and anti-fraud measures.
• Performing analytics to improve our services and website functionality.

Sharing and Disclosure of Information

AiroTixx shares your personal data with trusted third parties only when necessary for service delivery or legal compliance. These include:

• Airlines, hotels, car rental agencies, and travel partners involved in booking fulfillment.
• Payment processors and financial institutions for secure payment handling.
• Regulatory authorities and law enforcement as required by law or to protect rights and safety.
• Service providers such as IT, analytics, marketing platforms under strict confidentiality agreements.
• Entities involved in fraud prevention and security monitoring.

We do not sell your personal data to third parties for their marketing purposes.

International Data Transfers

Because we collaborate globally, your information may be processed or stored in servers outside the United States. We ensure adequate protections through contractual clauses and security protocols to maintain data privacy and compliance with relevant data protection laws.

Data Security

We implement technical, administrative, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure socket layers (SSL), access controls, regular security audits, and employee training.

Data Retention

Your personal data is retained only as long as necessary for business purposes, legal compliance, or resolving disputes. When no longer needed, we securely destroy or anonymize your information using industry-standard methods.

Your Privacy Rights

Under applicable US laws such as the California Consumer Privacy Act (CCPA) and other state regulations, you have the right to:

• Request access to personal information collected about you.
• Request correction or deletion of inaccurate or incomplete information.
• Opt-out of the sale of your personal data.
• Request restriction of processing under certain circumstances.
• Withdraw consent where processing is based on consent.
• Lodge complaints with data protection authorities if unsatisfied with our response.

To exercise your rights, please contact us via the information provided below.

Children’s Privacy

Our services are intended for adults 18 years or older. We do not knowingly collect information from children without parental consent. If we become aware of information collected from minors without consent, we will take prompt steps to delete such information.

Changes to This Privacy Policy

We may update this policy due to changes in legal requirements, services, or technology. We encourage you to review this page periodically. Significant changes will be communicated via our website or direct notifications.

Contact Information

For privacy questions, data access requests, or other concerns, please contact:

Privacy Officer

Email: privacy@AiroTixx.com