AiroTixx Fare Disclosure Policy

At AiroTixx, transparency, accuracy, and fairness in the pricing of travel services are fundamental principles that guide our business. This Fare Disclosure Policy is intended to provide you with a clear and comprehensive understanding of all costs associated with your travel bookings through our platform.

Clear Presentation of Fares

• All prices displayed on the AiroTixx website or mobile app will include the base fare, applicable government taxes, airport fees, carrier-imposed surcharges, and any mandatory regulatory charges.
• We strive to display the total amount you will pay during the booking process before final payment, avoiding hidden or unexpected fees.

Currency and Exchange Rates

• Pricing is primarily shown in US dollars (USD). If you choose to pay using a different currency, the final charged amount may vary depending on your payment provider’s currency conversion rates and fees.
• Exchange rates fluctuate continuously and AiroTixx does not control these rates or fees incurred by financial institutions.

Price Adjustments and Errors

• Because airfare and hotel rates are dynamic and subject to rapid changes based on availability and demand, prices may change between the time you begin booking and the final confirmation.
• In rare cases where pricing errors occur, we reserve the right to correct such errors and notify you. In such cases, you may choose to proceed with an adjusted price or cancel without penalty.

Service and Administrative Fees

• AiroTixx may charge service fees for booking facilitation, transaction processing, and customer support.
• Additional fees may apply for changes, cancellations, refund processing, or special service requests as outlined in our post-ticketing service policy.
• All fees and surcharges will be transparently disclosed during the booking process before payment.

Taxes and Government Imposed Charges

• Taxes and fees imposed by governments, airports, or regulatory bodies are collected by AiroTixx on behalf of travel providers where applicable.
• Amounts may vary based on jurisdiction and the time of travel and are included in the total fare price.
• AiroTixx is not responsible for changes to taxes or government fees after booking.

Refunds and Cancellations

• Refunds are processed in accordance with the fare rules of airlines and travel providers and are subject to their policies and any applicable service fees.
• AiroTixx endeavors to clearly communicate any refund or cancellation charges applicable before you finalize your booking.

Customer Support

• Our dedicated support team is available to assist with any fare-related inquiries or concerns.
• Please contact us at support@AiroTixx.com